PRIVACY POLICY (United States)

Last Updated: Novemeber 2025

This Privacy Policy describes how Mozen LLC (“Mozen,” “we,” “us,” or “our”) collects, uses, and protects your information when you visit or make a purchase from www.mozenwatches.com (the “Site”).
Mozen LLC is a U.S.-based company.

1. Information We Collect

A. Personal Information

When you visit the Site, create an account, sign up for our newsletter, or make a purchase, we may collect:

  • Name

  • Email address

  • Billing address

  • Shipping address

  • Payment information (processed securely through Squarespace/Stripe/PayPal; we do not see or store full card numbers)

  • Phone number (if provided)

B. Device Information

Squarespace automatically collects certain technical data, including:

  • IP address

  • Browser type

  • Operating system

  • Pages viewed

  • Referring URLs

  • Cookies and tracking technologies

C. Order Information

When you purchase a product, we collect:

  • Purchased items

  • Order history

  • Delivery information

  • Support requests

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate regarding your order or customer service inquiries

  • Send marketing emails if you opt-in

  • Improve website performance and user experience

  • Comply with legal obligations

  • Prevent fraud and security breaches

3. Sharing Your Information

We may share your information with:

  • Service providers (payment processors, shipping carriers, Squarespace analytics)

  • Legal authorities when required by law, subpoena, or to protect our rights

  • Business partners only when necessary to provide certain features (e.g., email newsletters)

We do not sell or rent your personal information.

4. Cookies and Tracking Technologies

Squarespace and third-party tools such as Google Analytics may use cookies for:

  • Website functionality

  • Analytics

  • Personalized ads (optional depending on your settings)

Users may disable cookies in their browser settings.

5. Security

We use industry-standard security measures, including:

  • SSL encryption

  • Secure payment gateways

  • Limited access to customer information

However, no method of transmission online is 100% secure.

6. Your Rights

Depending on your location, you may request:

  • Access to personal information we hold

  • Correction of inaccurate data

  • Deletion of your information

  • Opt-out of marketing emails (via unsubscribe link)

To submit a request, contact: info@mozenwatches.com

7. Retention of Information

We retain personal information only as long as necessary to:

  • Complete your purchase

  • Provide customer support

  • Comply with legal obligations

8. Children’s Privacy

The Site is not intended for children under 13.
We do not knowingly collect information from minors.

9. International Customers

Orders shipped outside the United States may be subject to:

  • Import duties

  • VAT

  • Customs clearance procedures

Customers are responsible for these charges (DDU). Your information may be processed in the U.S., where privacy laws may differ from those in your country.

10. Changes to This Policy

We may update this Privacy Policy from time to time.
Updates will be posted with a revised “Last Updated” date.

11. Contact Us

Mozen LLC
Email: info@mozenwatches.com
United States